Amending a Prescription

Amend is used for prescription corrections that are independent of billing (e.g., SIG). Depending on your province, certain fields cannot be changed with an amend.

Select the applicable tab for your province to learn more.

Changes made using the Amend function are not transmitted to the EHR. As a result, only certain fields are enabled when amending a prescription that was transmitted to the EHR (i.e., has an EHR Rx ID). All other fields will be disabled.

Refer to the lists below for the fields that can be amended for prescriptions with an EHR Rx ID.

Main Tab Extended Tab

  • Labels

  • Refill Rem Act (days)

  • Compliance Pack checkbox and dosing information

  • Label setup

  • Language

  • Next Fill Qty

  • Special Auth Expiry

  • Auto Refill

  • Leaflet

To amend a prescription:

  1. Select Correct from the Patient Profile, Workbench, or on any Workflow window after Data Entry.

  2. If Correct is selected from the Workbench, enter the patient's name or prescription number.

    Multiple prescription numbers can be separated by a forward slash (/).

  3. In the Correct window, select Amend.

  4. In Rx Detail, the Information Bar indicates the prescription is being amended. Edit the required fields.

  5. Select Save.

  6. A prompt appears asking if new Vial labels are required. Select Yes or No.

    • In the Patient Folder Profile tab, the prescription's status is updated to AMD to reflect that is was amended.

    • In the Patient Folder History tab, a record is added indicating the user who performed the action and when it occurred.

    • If Digital Workflow is enabled, amending any prescription field will require Technical Validation to be completed again. If the prescription has already been Picked Up, amending will not impact its Workflow status (i.e., it will not go through Workflow again).

Amend cannot be used to correct the:

  • QA for refill prescriptions

    The QA can be updated on an amend for a new or reauthorized prescription. However, this action is not permitted in EHR integrated provinces.

  • Qty

  • Drug

    The Drug can be changed to an interchangeable when an amend is performed on a new prescription that was placed on Hold. However, this action is not permitted in British Columbia, Alberta, Saskatchewan, Manitoba, and Nova Scotia as Holds are transmitted to the EHR.

  • SIG and Additional SIG, if it's transmitted, in EHR integrated provinces

  • DS

  • Prescriber

  • Pricing

  • User

  • V/W designation

  • Written Rx Date in EHR integrated provinces

To amend a prescription:

  1. Select Correct from the Patient Profile, Workbench, or on any Workflow window after Data Entry.

  2. If Correct is selected from the Workbench, enter the patient's name or prescription number.

    Multiple prescription numbers can be separated by a forward slash (/).

  3. In the Correct window, select Amend.

  4. In Rx Detail, the Information Bar indicates the prescription is being amended. Edit the required fields.

  5. Select Save.

  6. A prompt appears asking if new Vial labels are required. Select Yes or No.

    • In the Patient Folder Profile tab, the prescription's status is updated to AMD to reflect that is was amended.

    • In the Patient Folder History tab, a record is added indicating the user who performed the action and when it occurred.

    • If Digital Workflow is enabled, amending any prescription field will require Technical Validation to be completed again. If the prescription has already been Picked Up, amending will not impact its Workflow status (i.e., it will not go through Workflow again).